1. Introduction & Our Commitment to Privacy
This Privacy Policy describes how DIMRAJ Technologies collects, uses, processes, and shares the personal information of visitors to our website, dimrajtechnologies.com (the “Site”), and individuals who engage with our professional services.
As a company based in Delhi, India, we are committed to upholding the highest standards of data protection. Our data practices are designed to be fully compliant with the Digital Personal Data Protection Act, 2023 (DPDP Act), which is the primary legal framework governing data processing in India. We have also adopted the principles of major international privacy regulations, such as the General Data Protection Regulation (GDPR) for our clients in the European Union and the California Consumer Privacy Act (CCPA) for our clients in California, to ensure a consistent and robust level of data protection for all our global clients.
By using our Site or engaging our services, you consent to the data practices described in this policy.
2. The Personal Information We Collect and Why We Collect It
We collect and process your personal information for specific, lawful purposes. The categories of information we collect and the reason for collection are as follows:
(a) Information We Collect Automatically
When you visit our Site, certain information about your device and browsing activity is automatically collected. This data is essential for the functionality of our Site and for our legitimate business interests in analytics and security.
- Identifiers: This includes your IP address, browser type, time zone, and unique device identifiers. We use this information to analyze site traffic, prevent fraud, and ensure the security of our platform.
- Browsing and Usage Data: We track the web pages or products you view, what websites or search terms referred you to the Site, and how you interact with it. This helps us understand user behavior, optimize our website’s performance, and tailor our content to your interests.
- Cookies: Our Site uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and collect anonymous usage data. You can manage your cookie preferences through your browser settings.
(b) Information You Provide to Us
When you contact us to inquire about or engage our services (Digital Marketing, Web/App Development, IT/Cloud Solutions, or Business Consulting), you voluntarily provide us with personal information. We collect this data to fulfill our contractual obligations and to provide the services you have requested.
- Contact & Identity Data: This includes your full name, email address, phone number, and company name. This is used for direct communication, project management, and to establish a formal client relationship.
- Professional & Project Data: We collect information about your business, its goals, project requirements, and any sensitive data (e.g., login credentials, API keys) necessary to perform our services. This data is processed under strict confidentiality agreements and is used solely to execute the agreed-upon project.
- Financial & Transaction Data: We collect billing addresses and payment details for the purpose of invoicing and payment processing. This information is handled by secure third-party payment gateways and is not stored on our servers.
3. Legal Basis for Processing Your Personal Data (For GDPR Compliance)
For our clients in the European Union, we process your personal data based on the following legal grounds:
- Contractual Necessity: The primary legal basis for processing your data is to fulfill our contractual obligations to you as a client.
- Consent: We process your data for marketing communications only when we have your explicit, informed, and unambiguous consent.
- Legitimate Interests: We have a legitimate interest in processing your data to improve our services, maintain the security of our Site, and manage our business operations.
- Legal Obligations: We may process your data to comply with our legal duties, such as those related to tax or regulatory requirements.
4. How We Share Your Personal Information
We do not sell, rent, or trade your personal information. We only share it with trusted third-party service providers who are essential to our business operations. We ensure these providers are contractually bound to protect your data.
- Service Providers: We may share data with project management tools, cloud storage providers, and analytics services to facilitate our work.
- Professional Advisors: We may share information with our lawyers, accountants, or other professional advisors as needed to protect our legal rights.
- Legal Compliance & Public Safety: We may disclose your information if required by law, court order, or governmental regulation, or if we believe it is necessary to prevent harm or illegal activity.
5. Your Rights as a Data Principal (Under the DPDP Act) & Data Subject (Under the GDPR)
We are committed to respecting your data rights. As a user or client, you have the following rights:
- Right to Access: You have the right to request a copy of your personal data that we hold.
- Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
- Right to Erasure (Right to be Forgotten): You may request the deletion of your personal data, subject to certain legal obligations.
- Right to Object to Processing: You can object to our processing of your data for specific purposes, such as direct marketing.
- Right to Data Portability: You have the right to request your personal data in a structured, commonly used, and machine-readable format.
- Right to Withdraw Consent: Where we have relied on your consent to process your data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at the email address provided in Section 8. We will respond to your request within a reasonable timeframe, in compliance with applicable laws.
6. Data Security and Retention
We employ robust technical and organizational security measures to protect your personal data from unauthorized access, loss, or misuse. Our security measures include data encryption, firewalls, and access controls.
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, to provide our services, and to comply with our legal and regulatory obligations. Once the purpose is no longer served, your data will be securely erased or anonymized.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our Site.
8. Contact Information
If you have any questions about this Privacy Policy, our data practices, or would like to exercise your rights, please contact us:
DIMRAJ Technologies
Email ID: dimrajtechnologies@gmail.com
Phone: +91 98998 59299, +91 95609 80298
Address: 2958, Second Floor, Arya Pura, Roshan Ara Road, Delhi – 110007, India
